ActivInspire Crashes – Blue Screen Issues (Life) after the Windows 10 Update 1903
1779 – My Windows 10 computer crashes when I connect it to my ActivBoard
Applicable to: ActivBoard 100 ActivBoard 300 Pro ActivBoard 300 Standard ActivBoard 500 Pro Windows 1st Generation ActivBoard 2nd Generation ActivBoard If you have recently updated your Windows 10 computer (build 1903 or later) and you start ...
1638 – How to use the ActivBoard 10 Touch Diagnostic Tool
Applicable to: ActivBoard Touch If you experience touch or calibration issues when using the ActivBoard 10 Touch, Promethean Technical Customer Support will advise you to download the ActivBoard 10 Touch Diagnostic Tool. This tool tests the ...
1043 – How do I use Windows 7 multi-touch features?
Applicable to: ActivBoard 500 Pro ActivBoard Touch ActivPanel Windows Windows multi-touch is available to users of the ActivBoard 500 Pro, ActivBoard Touch and ActivPanel. Windows 7 Home Premium or above is required, as Windows 7 Home Basic does not ...
1665 – My ActivBoard Touch is too sensitive
Applicable to: ActivBoard Digital Pen ActivBoard Touch Some interactive whiteboards for education use infrared (IR) technology that embeds the touch overlays in the bezel. This produces an invisible grid of IR beams and sensors that detect touch when ...
1157 – ActivBoard Touch firmware upgrade instructions
Applicable to: ActivBoard Digital Pen ActivBoard Touch Mac This firmware upgrade is required by ActivBoard 6 Touch users that wish to use Mac OS X Yosemite or that have purchased the ActivBoard digital pen. ActivBoard 6 Touch and 10 Touch users may ...